Customer Service is Not Dead

So..my boss sends me to Chipotle to pick up lunch for the training class. I had called ahead to make sure it was OK to use his card.

Got there. It was $46.50. And I whipped out the boss's Discover card with a gleam of "I'm so cool"....and the dude was like..."um...we don't take Discover."

This could have turned real ugly.

But the manager came over...(he was the one I talked to on the phone)...and said..."what's your company do?" Software I replied. He said "Tell your boss I need a new computer." And he comp'd and sent me on my way.


Free food is awesome. Getting free food in such a scenario is awesomer!

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